Formal Consultation
Helping communities have their say
Our democracy relies our communities having their say on important issues or how the world around them develops – but getting the community to step out of their daily lives to participate in your consultation can be difficult.
We can lend our experience in formal local government settings, creativity and strategic advice in this space to design engaging campaigns that reach the people who need to understand and participate in your formal consultation processes. Processes we support include master planning, infrastructure projects, representation reviews, climate change and sustainability plans.
Our capabilities include;
We’ll identify target audiences through audience mapping and tailored strategies to ensure you get representative views from your community.
We develop key messages that easily explain what you’re doing, why you’re doing it and what the benefits to the community will be. We’ll make sure key messages outline the challenges, options and trade-offs of the decision
Where messaging is complex or comes with reputational risk, we can support your communications team with media releases and media enquiries.
Get the information you need through strategic question development.
Reach target audiences with strategic campaign design that grabs communities of interest, helps them consider the impacts on them and gives them mechanisms to easily provide feedback
Coordinate the development of feedback platforms that audiences can easily use and will collate feedback into useful data that you can report on
Social Pinpoint, EngagementHQ and other technologies have become a vital platforms of local government to seek feedback. We can design, draft content and build them for you.
Our team can organise coordinate or facilitate community engagement events such as workshops, wananga, hui, or community events, including online forums such as FBLive Q&As.
Hawke's Bay Māori constituencies
“Frank Engagement have a great understanding of the Local Government environment, so they could hit the ground running to get an understanding of Māori constituency topic quickly and comprehensively.
We were working against the clock, and Frank Engagement were able to deliver under time and resourcing pressures, providing us sage advice in some complex and uncertain situations.” – Desiree Cull, Hawkes’s Bay Regional Council, Strategy and Governance Manager
