Courtney Henderson

Frank Engagement consultant, Courtney Henderson, is a communications and engagement specialist, who is driven to create, nurture and maintain a genuine connection between an organisation, its people and the people it serves. Her 15-year plus career has seen her work across the communications, engagement and marketing sectors in roles based in New Zealand, London and Melbourne.  

Courtney has honed her skills while working in-house in the local government and energy sectors, as well as delivering for clients as a consultant. With a strategy-led, audience-first philosophy, she has proven abilities in developing action-based strategic plans and following them through campaign build to activation across multiple channels.  

Courtney is experienced at developing effective campaigns that create opportunities that reach and engage target audiences – no matter the budget or how hard they those audiences have traditionally been to reach.  

Courtney is an engaging writer and visual content, developer, including crafting short and long-form plans and reports, directing the development of creative assets, and driving digital communication channels, such as social media, website and dedicated digital engagement platforms. 

As well as working with Frank Engagement, Courtney also has her own marketing business working with her private sector clients directly.  

Project highlights

• Connecting Tairāwhiti, Frank Engagement + Waka Kotahi  
• Recovery and Resilience project, Frank Engagement + Central Hawke’s Bay District Council  
• Freedom Camping Bylaw, Frank Engagement + Central Hawke’s Bay District Council 
• RDCL tender suite development, Frank Engagement + RDCL 

 Previous Roles 

• Communications Advisor at Unison Networks 
• Communications and Engagement Manager of Central Hawke’s Bay District Council  
• Public Information Manager, leading the communications response in emergency event situations, most notably COVID-19 through 2020. 
• Brand Manager, Sotherbys International Realty

 Qualifications 

Courtney has a Bachelor of Arts from the University of Waikato where she was a Sir Edmund Hillary Scholar and an invited member of the Golden Key Honours Society, and is a current member of PRINZ.